Monday, 15 February 2016

Error when accessing AX7 VM

For last few days error started appearing when trying to login to local AX7 VM as shown below


It seems the account we were using was created by MS and was provisioned as Admin in the AX7 VM. For some reason MS have now disabled the account and as a result we cannot access the AX7 environment.

The solution is to provision another user as Admin in the AX7 VM environment. While signing up for AX7 preview (blog post here), you must have gone to portal.office.com and created a user there. The user login is in the form username@businessname.onmicrosoft.com. This user can be provisioned as an admin on the AX7 VM.

On the AX7 VM desktop find the icon shown below


Double click it and enter the user that was created on portal.office.com and click "Submit" button.


It takes some time and then you should get the following message


Now if you use the same user (that you provisioned above) to login to AX7, it should work.

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1 comment:

  1. Thanks! I also had to change the VM from US to UK.

    ReplyDelete